![]() ![]() If it’s anything like the 90’s Apple printers (rebadged HP or Canon), all Dell did was change the cartridge part number. Dell will not help you with this, but you’ll need to see if Dell did anything weird with the chip like change the manufacturer hex code to Dell from Lexmark (chip swap prevention). It may be possible to re-chip the yellow cart as well, as another potential workaround. If it doesn’t (which it likely won’t since Lexmark blocks downgades), then you will need to do it in service mode and potentially need a recovery specific firmware file. I know with the 3rd party FW bombed Epsons you can sometimes find old firmware and how to get into recovery mode on the control panel, so it’s worth a shot to try the firmware before you re-chip the yellow toner. Your best bet is to downgrade the firmware if you can find an old version online with a matching checksum and see if it works. You should have never updated the firmware - the printer you have is a rebranded Lexmark! Lexmark and Epson are notorious for blocking 3rd party supplies - BAD MOVE ON YOUR PART! Their rebadged Brothers aren't prone to it like the Lexmark models. Dell will attempt to help for the low price of $59, but I’d like to see if I can do something myself. I’ve updated the firmware to the latest I’ve found through the Dell site (01. However, no matter how much I try to adjust or firmly seat the toner cartridge, it hasn’t changed. It seems possible this could be an issue with the way the toner cartridge is (or isn’t) seating in the printer. With a new non-Dell toner cartridge, we are having the same problem: Horrible noise and a 093-919 error to “Check Yellow Cartridge.” ![]() The printer seems to try around 5-10 times (grinding gear noise) over a minute or so and then gives up with an error.Īfter a few rounds of this, it told me the Yellow toner was low. All of a sudden, upon startup, the printer has been making a horrible noise of gears grinding from the area where the toner cartridges live. ![]() It’s been working fine with the non-dell toners for over a year now. We’re having issues with our Dell E525W toner cartridges. ![]()
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February 2023
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